Privacy Policy
This Policy explains how Volum LLC handles personal data in connection with volum.io, correspondence, and any future protocol access process.
Introduction & scope
This Policy applies to personal data we collect through the website, communications you send to us, and service interactions where this Policy is presented. It does not apply to third-party sites or services that maintain their own privacy notices.
Data controller identity
The controller for the processing described in this Policy is Volum LLC, Wyoming, USA. For privacy questions, contact info@volum.io.
Categories of personal data collected
We may collect contact information, such as name, organization, work email, and message content. We may collect technical and log data, such as IP address, browser type, device identifiers, referring pages, timestamps, and security events. We may also collect analytics identifiers where analytics technologies are enabled.
Purposes of processing
We process personal data to respond to inquiries, operate and secure the site, understand site use, maintain records, comply with law, and, where applicable, evaluate and provision protocol accounts or institutional access.
Legal bases
Where data protection law requires a legal basis, we may rely on your consent, our legitimate interests in operating and protecting the site, performance of a contract or steps taken at your request before contract formation, and compliance with legal obligations. The basis used depends on the processing activity and applicable jurisdiction.
Sharing & disclosure
We may share personal data with service providers acting under contractual instructions, professional advisers, counterparties where needed for a requested service, and authorities where required by law. We do not sell personal data. We do not share personal data for cross-context behavioral advertising as a stated business practice.
International transfers
Personal data may be processed in countries other than the country where it was collected. Where required, Volum LLC will use appropriate safeguards, including Standard Contractual Clauses or another valid transfer mechanism, and supplementary measures where appropriate.
Retention
We retain personal data only for as long as reasonably necessary for the stated purposes, including security, recordkeeping, legal compliance, dispute resolution, and enforcement. Retention periods vary by data type and context.
Your rights
Subject to applicable law, you may have rights to access, correct, erase, restrict, or receive a portable copy of personal data, object to processing, withdraw consent, and complain to a competent supervisory authority. These rights may be limited by legal exceptions or verification requirements.
How to exercise rights
Send a request to info@volum.io. Include enough information for us to identify the request and verify your authority. We may request additional information to protect against unauthorized disclosure.
Cookies
The site may use cookies and similar technologies. See the Cookie Policy for categories, preference controls, and current deployment notes.
Security
We use reasonable administrative, technical, and organizational measures intended to protect personal data. No internet transmission, storage system, or control can be guaranteed secure.
Children
The site is not directed to persons under 18. We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us so we can review and address the matter.
Changes & version history
We may update this Policy to reflect operational, legal, or regulatory changes. The current version and Last Updated date will appear at the top of this page. Earlier versions may be maintained in an internal version history.
Contact
For privacy matters, contact info@volum.io. Volum LLC is the applicable entity, organized in Wyoming, USA.